FAQ - Frequently Asked Questions
1. Technical Features and Capabilities
What specific problems does EasySheet Pro solve?
EasySheet Pro addresses many practical limitations of standard Excel, particularly:
- Repetitive and slow workflows: automates recurring tasks such as data cleaning, filtering, and formatting.
- Formula complexity: makes creating advanced formulas accessible even to non-experts.
- Inefficient data management: merges, splits, normalizes, and structures large datasets with just a few clicks.
- Advanced analyses not available in Excel: includes ready-to-use statistical analyses (ANOVA, regression, normality tests, multiple correlations).
- Lack of version control: introduces the Snapshot system to capture spreadsheet state and compare different versions.
How does EasyWizrd™ work in practice?
EasyWizrd™ is the step-by-step guidance engine that powers user interaction:
- Automatically recognizes data with the help of the EasyHeader™ engine, identifying headers and sheet structures even if they are not standardized.
- Asks only what is needed: instead of opening numerous complicated windows, it guides the user with simple questions to achieve the result.
- Customizes the flow in real-time based on the selected data.
- Executes the final action in the background with automatic error checks and optimized output.
In practice, it serves as a virtual assistant, simplifying each operation as if it were a custom mini-application.
What are the limitations of EasySheet Pro in terms of dataset size?
EasySheet Pro relies on the Excel engine, therefore:
- It can handle datasets up to Excel's maximum limit (1,048,576 rows per sheet).
- Thanks to internal function optimization, it can easily process large files (over 100,000 rows), provided there aren't too many complex formulas running simultaneously.
- Some advanced analysis operations on datasets larger than 500,000 rows may take a few extra seconds but without freezes or crashes.
Does EasySheet Pro support the automation of recurring reports?
Yes, and very effectively:
- Snapshot functions and automatic summaries allow you to create comparable saved versions.
- You can configure workflows with external source files, so that reports update automatically with just one button press.
2. Implementation and Technical Integration
Is EasySheet Pro compatible with all Excel versions?
No, but it is compatible with all modern and supported Excel versions:
Compatible with:
- Excel for Windows from 2016 onwards (including Microsoft 365)
Not compatible with:
- Excel 2013 or earlier versions
- Reduced or incomplete Excel versions (e.g., Excel Viewer, Excel Online)
What are the system requirements for optimal performance?
For optimal performance, we recommend:
- Operating system: Windows 10 or higher (64-bit recommended)
- Excel: version 2016, 2019, 2021, or Microsoft 365
- RAM: minimum 8 GB (16 GB recommended for datasets >100,000 rows)
- Processor: Intel i5 or higher
- Disk space: at least 500 MB free for installation and temporary cache
- .NET Framework: version 4.8
Is it necessary to install additional components for specific functionalities?
No, EasySheet Pro is a complete and integrated add-in:
- All main functionalities (EasyWizard™, EasyHeader™, Snapshot, Automations, Advanced Analyses) are already included.
- No need to install external libraries or additional tools.
- For some optional integrations (Google Sheets), the system requests authorization once with a guided procedure.
How does it integrate with other Microsoft Office tools?
Integration is seamless and native, thanks to the structure based on Office and .NET. It supports Word, PowerPoint, Outlook, and Access.
Does the solution work in cloud and on-premise environments?
EasySheet Pro is designed to work on desktop Excel (local), therefore:
- On-premise environments: fully supported. The add-in works perfectly with local files and in internal corporate networks, even without internet connection.
- Cloud environments (with local Excel): if you open a shared file via OneDrive, SharePoint, or Google Drive (but using desktop Excel), EasySheet Pro can operate on that file without problems.
Important: the add-in does not work directly on Excel Online or within the browser, but it can manage files saved in the cloud, provided they are opened with locally installed Excel.
3. Security and Compliance
How does EasySheet Pro handle sensitive data?
EasySheet Pro does not collect or transfer sensitive data. All operations are performed locally on the PC, directly within Excel. This means that:
- Data always remains on the original file and is not copied elsewhere.
- No information is sent to external servers or saved in the cloud unless explicitly requested by the user (e.g., saving to Google Sheets).
EasySheet Pro is designed to offer maximum data confidentiality.
Does the solution comply with corporate security standards?
Yes. EasySheet Pro has been developed with corporate best practices in mind:
- It works without administrator privileges and does not modify the system registry.
- No processes remain active in the background.
- It does not use unsigned macros or unverifiable scripts.
- Communications with external services (e.g., Google Sheets) occur via OAuth2, ensuring security and traceability.
- It is completely auditable and can be used in environments with restrictive IT policies.
Is internet access required for the software to function?
No, EasySheet Pro works perfectly offline.
- All core functionalities (automations, analyses, snapshots, data management) are local.
- Internet access is required only for:
- License activation (one-time)
- Software updates
- Optional cloud functions (e.g., sending to Google Sheets)
Offline mode is fully supported and does not limit the main operations.
Where is the data processed by EasySheet Pro stored?
Data is not stored by EasySheet Pro. The add-in:
- Works exclusively on the active Excel file or on files selected by the user.
- Eventually creates temporary support files (snapshots, analysis cache), which remain on the user's computer.
- Does not send or save information on external servers, unless explicitly actioned by the user (e.g., export to Google Sheets).
All processed data remains under the user's control, without invisible copies or forced synchronizations.
How is regulatory compliance (GDPR, etc.) ensured?
EasySheet Pro is compliant with GDPR and privacy regulations because:
- It does not collect personal or sensitive data.
- It does not perform profiling or save data on third-party servers.
- It does not require personal account registration.
- The only communications to the outside (e.g., Google Sheets) are explicitly authorized via OAuth and can be revoked at any time.
In corporate environments, it can be used without violating any privacy or data protection policies.
4. Training and Adoption
How long does it typically take to learn the basic functionalities?
Thanks to the EasyWizard™ interface, the learning curve is extraordinarily reduced:
- Most users learn the basic functionalities in less than 30 minutes.
- The most common operations (such as data cleaning, duplicate removal, snapshots, guided formulas) are all assisted, without the need for technical training.
The goal of EasySheet Pro is to achieve immediate results, even for those unfamiliar with formulas or macros.
Are training resources available for different skill levels?
Yes. EasySheet Pro offers comprehensive documentation, accessible at docs.easysheetpro.com/public
Resources are available in both Italian and English, and are constantly updated.
How is implementation success measured?
Success can be measured with tangible indicators, including:
- Time saved on recurring operations (up to 70%)
- Reduction in Excel file errors (thanks to automatic validations)
- Internal adoption: percentage of teams using the functions after the first week
- Improvement in report quality: standardization, speed, readability
EasySheet Pro can include an adoption report for corporate teams upon request.
What change management strategies do you recommend for adoption?
For an effective transition without resistance:
- Involve key users from the early stages (e.g., analysts, controllers, PMs).
- Show immediate value: quick demos with visible functions (e.g., snapshots, data cleaning, automatic analysis).
- Light but targeted training, segmented by team and roles.
- Post-adoption support: dedicated channel to answer initial questions.
- Integration into existing processes, leveraging automations and custom templates.
The objective is to break down psychological barriers and avoid information overload.
Is it possible to receive customized training for specific use cases?
Yes, EasySheet Pro offers customized training upon request for teams and companies:
- Individual or group sessions, including online
- Training on real company cases (e.g., internal reporting, sales management, ERP data comparison)
- Creation of custom templates and workflows that can be integrated into the team
Simply contact the EasySheet Pro team to activate the service or request a training package.
5. Support and Maintenance
What support channels are available?
Standard support for EasySheet Pro is provided exclusively via email, with direct management by the development team.
For Enterprise customers, additional channels are available:
- Priority email support
- Remote assistance (in critical cases) by appointment
- Possibility to activate a dedicated communication channel (e.g., for custom support agreements)
All requests receive direct attention from the technical team, ensuring quality, non-automated responses.
What are the typical response times for support requests?
- Standard users: response within 48 business hours
- Enterprise customers: priority response, on average within 24 business hours
In serious cases reported by Enterprise users, remote assistance can be activated (upon request only).
How frequently are updates released?
EasySheet Pro receives continuous updates, but they do not follow a fixed schedule. In detail:
- Core functionalities are constantly improved based on received feedback.
- Updates are downloaded automatically, without the need for reinstallation.
- A complete changelog is available for every released version.
Updates are designed to always offer the most stable and performant version, without interrupting work.
How are requests for new functionalities handled?
- Standard users can send suggestions via email, which are evaluated and – if deemed useful for everyone – added to the general roadmap.
- Enterprise customers can request custom features at any time.
- Additionally, it's possible to activate ad hoc agreements for the development of dedicated, reserved, or priority functions.
Requests are analyzed based on feasibility, utility, and coherence with the product vision.
Is support service available outside business hours?
- For standard users, support is available only during business hours (Monday-Friday).
- For Enterprise customers, in exceptional and serious cases, extraordinary remote support can be activated, by prior agreement.
The service is not active 24/7, but flexibility is guaranteed in cases where company operations are truly compromised.